Joom is one of the popular online shopping apps that allow its users to explore and buy various products online at an affordable price. If you ever created an account on this app and you no longer want to use the app, then deleting your Joom account may be the right option.
In this comprehensive step-by-step guide, we’ll guide you on how to delete your Joom account.
Reasons to Delete Joom Account
There are many reasons why you may want to delete your Joom account because you no longer want to use it. Check out some of the common reasons why you may want to delete the account on Joom.
- Not Satisfied with the Shopping Experience: You may want to delete the account because you may not be satisfied with the products or services offered by Joom.
- Privacy Concerns: You may not be comfortable with sharing your personal information with Joom. That’s one of the reasons why you may choose to delete your Joom account.
- Changes in Shopping Habits: Your shopping habits may have changed and you don’t shop online anymore that’s why you want to close your Joom account.
- Security: You may want to delete your Joom account to protect your personal information from potential security breaches.
Important Points to Consider Before Deleting Your Joom Account
Before deleting your Joom account, there are a few things that you need to keep in mind:
- Once you delete your account, it cannot be undone.
- All your Joom order history, payment details, and other personal information will be permanently deleted.
- If you have any pending orders or refunds, make sure to address them before deleting your account.
- Deleting your Joom account will also delete your Joom wallet balance.
Steps to Delete Your Joom Account
Follow these steps to delete your Joom account
Open the Joom app
Launch the Joom app on your mobile device.
Go to your account settings
Click on the profile icon located at the bottom of the screen. This will take you to your account settings.
Select “My Profile”
In the account settings, select “My Profile” from the list of options.
Tap “Delete Account”
Scroll down to the bottom of the page and select the “Delete Account” option.
Provide a reason for deleting your account
Joom will ask you to provide a reason for deleting your account. Select an appropriate reason from the list.
Confirm the deletion
Once you have provided a reason, click on the “Delete Account” button to confirm the deletion. Joom will delete your account and all associated data permanently.
What Happens After Deleting Your Joom Account?
Once you delete or close your Joom account, you will not have access to any data of this app such as order history, personal information, and payment details.
If you have any pending orders or refunds, make sure that you received the product or the refund amount before deleting the account.
If you have any balance on your Joom wallet, then you should use your balance before proceeding to delete the account.
Frequently Asked Questions (FAQs)
Can I reactivate my Joom account after deleting it?
No, once you delete your Joom account, it cannot be reactivated. You will need to create a new account if you wish to use Joom again in the future.
Will my personal information be deleted after deleting my Joom account?
Yes, all your personal information, including order history, payment details, and personal information, will be permanently deleted after deleting your Joom account.
What happens to my Joom orders after deleting my account?
After deleting your Joom account, you will not be able to access your order history. If you have any pending orders or refunds, make sure to address them before deleting your account.
Can I delete my Joom account without the app?
No, you can only delete your Joom account through the Joom app. Make sure to have the latest version of the app installed on your device.
How long does it take to delete a Joom account?
It usually takes a few minutes to delete a Joom account. However, it may take up to 24 hours for all your personal information to be completely removed from Joom’s servers.
Conclusion
Deleting your Joom account is a very easy process that can be done through the app itself. However, before deleting your account, make sure to address any pending orders or refunds and use your Joom wallet balance. Also, remember that deleting your account is a permanent action that cannot be undone, and all your personal information will be permanently deleted from Joom’s servers. We hope this guide has helped you understand how to delete your Joom account.