If you’re no longer using Peacock, NBC’s streaming service, and want to remove your account completely, the process can be a bit confusing. Unlike some platforms with a visible delete button, Peacock requires a few extra steps to fully remove your data and cancel any associated subscriptions. This guide explains how to delete Peacock account completely, including subscription cancellation, data removal, and support contact options.
Why People Want to Delete Their Peacock Account
Users choose to delete their Peacock accounts for a variety of reasons. Some may be switching to other streaming services, others may want to reduce digital clutter, and some may just want to stop recurring payments. Regardless of the reason, deleting your Peacock account ensures that your personal data is removed from their system and that no future billing will occur.
Important First Step: Cancel Any Active Peacock Subscription
Before deleting your account, it’s essential to cancel your Peacock subscription. Deleting the account without canceling the subscription won’t stop charges if you subscribed through a third party like Apple, Roku, or Amazon.
How to Cancel Peacock Subscription on the Web
- Go to the Peacock website and log in to your account.
- Click on your profile icon in the top-right corner.
- Select “Account.”
- Under “Plans & Payment,” click “Change Plan” or “Cancel Plan.”
- Follow the prompts to confirm cancellation.
If You Subscribed via Apple
- Open your iPhone settings.
- Tap your name > Subscriptions.
- Find Peacock in the list.
- Tap it, then choose “Cancel Subscription.”
If You Subscribed via Roku
- Use your Roku remote to highlight the Peacock app.
- Press the asterisk (*) button.
- Select “Manage Subscription.”
- Choose “Cancel Subscription” and confirm.
If You Subscribed via Amazon
- Visit amazon.com and go to “Your Memberships & Subscriptions.”
- Locate Peacock.
- Choose “Manage Subscription,” then “Cancel.”
Once your subscription is fully canceled, you can proceed to remove your Peacock account entirely.
Peacock Does Not Offer a Direct Delete Button
Unlike platforms that allow users to delete accounts with one click, Peacock doesn’t offer a simple “Delete Account” button in the settings. To delete your Peacock account, you need to submit a data deletion request as per privacy regulations like CCPA or GDPR.
How to Submit a Peacock Account Deletion Request
To remove your Peacock account, you must contact NBCUniversal and formally request account deletion. Here’s how you can do it.
Use Peacock’s Privacy Request Form
- Go to the NBCUniversal Privacy Portal: privacy.nbcuniversal.com
- Click on “Submit a request.”
- Choose “Delete My Information” or a similar option.
- Fill in your details:
- Full name
- Email used on Peacock
- Country or state of residence
- Full name
- In the comment box, specify that you want to delete your Peacock account and associated data.
- Submit the request.
You will receive an email asking for confirmation. Be sure to respond to confirm the request. Once processed, your Peacock account and all associated data will be deleted.
Contact Peacock Support Directly
If the privacy portal doesn’t work for you or you want a more direct approach, you can also email their privacy team.
- Email: [email protected]
- Subject: Request for Peacock Account Deletion
- Message Body:
- State your full name and registered email
- Explain that you want to permanently delete your Peacock account
- Request removal of all personal data associated with the account
- State your full name and registered email
Responses may take a few business days.
What Happens After Deleting Your Peacock Account
Once Peacock confirms your account deletion request:
- Your login credentials will no longer work
- Any saved shows, preferences, or watch history will be erased
- Subscription billing will be permanently canceled (if not already done)
- Your email will be unlinked from their systems, though you may use it to create a new account in the future
Things to Keep in Mind Before Deleting
- If you’ve purchased any promotional offers or annual plans, ensure they’re canceled and refunded if eligible
- Your data deletion may take several days, depending on the volume of requests
- If you’ve shared the account with family, they’ll lose access too
Reversing the Process: Can You Reactivate a Deleted Peacock Account?
No. Once your Peacock account is deleted and the data is erased, it cannot be restored. If you want to use Peacock again in the future, you will need to create a new account from scratch.
Frequently Asked Questions
How do I cancel my Peacock subscription before deleting the account?
Log in to your Peacock account via the web, go to the account settings, and under “Plans & Payments,” cancel your active subscription. If you subscribed through a third party, cancel through their respective portals.
Can I delete my Peacock account from the mobile app?
No, Peacock does not currently allow account deletion through its mobile app. You must use the NBCUniversal Privacy Portal or send an email to their privacy team.
How long does it take for Peacock to delete my account?
After submitting your deletion request, it typically takes 7 to 10 business days to process. You’ll receive a confirmation email once it’s completed.
Will deleting my Peacock account stop all emails and promotions?
Yes, once your account and associated data are deleted, Peacock will no longer send marketing emails or notifications to the email you provided.
What should I do if I don’t remember my Peacock login?
You can still request account deletion by emailing [email protected] and providing any identifying information like the email address used or the name on the account.
Deleting your Peacock account might not be as simple as clicking a button, but it’s absolutely doable with the right steps. First, ensure you cancel any active subscription, especially if you signed up through a third-party platform. Then, submit a formal data deletion request through the NBCUniversal Privacy Portal or contact their privacy team via email. Your data, preferences, and access will be completely removed once the request is processed.
Taking the time to remove accounts you no longer use not only clears digital clutter but also protects your personal information from being unnecessarily stored.